Frequently Asked Questions
What time can I check-in/check-out of the apartment?The official check-in time is from 5pm. If your apartment is ready beforehand you may be allowed to enter before this time. Apartments should be vacated by 10 noon.
Does the complex have WiFi? Do I need to pay or is it free?We're sorry, but the apartments do not have WiFi.
When do I need to pay for my booking?When you make your booking on this website you will be asked for credit card details as a guarantee: you will not be charged at this point. Payment should be made directly in the hotel unless you have booked a Non-Refundable offer or promotion.
What is a Non-Refundable Rate/Promotion?These are rates that must be paid for when the booking is confirmed using the credit card details provided. Modifications or cancellations are not possible. Once the booking is confirmed no amount will be returned.
Do I need to pay a deposit at check-in?Yes. When you arrive, reception will ask for a deposit of €100 per apartment, in cash. This will be returned at check-out once the state of the apartment has been confirmed.
When is reception open?This Apartmens have not Reception, the check-in and key-collection take place at: Apartamentos Almonsa Playa (24h), Carrer Montblanc nº4, Tel. 977 353 546
Do the apartments have cots?Cots are available on request and cost €5 per day.
Are pets permitted?We're sorry, but no type of animal is permitted at these apartments.
Does the complex have a swimming pool?The apartments have two outdoor swimming pools: one large and another for children.
AAre the apartments cleaned during my stay? Are towels and bed sheets included?The apartments are only cleaned at check-in and check-out. There is no daily cleaning service. Bed sheets and towels are included and they are changed once a week for stays of a minimum of 7 days.
How far away is the beach?The beach is just 500 m away from the apartments.
